How to Request a Substitute

  • Updated


Welcome! We understand life happens, and if you need to request a substitute for a class please follow the steps below.

Log in to your coach's dashboard. 

1)Under 'Upcoming’, locate the class you need a sub for.

2)Click on 'More' and there will be a drop-down menu.

3)Click on 'Request substitute'.


4)Select a reason for requesting a substitute.


5) Select 'Request substitute' to submit your request.



  • The class will no longer be under your 'Upcoming Classes' tab.
  • You will no longer see the class on your calendar.

Please keep in mind the Scheduler guidelines below. According to the guidelines, you may need to repeat steps 2-4 for each class within the program that you wish to release. 


Scheduler guidelines: 

  • Need a sub > 2 weeks before the first class starts, the whole program becomes open to any of the coaches that are eligible. 
  • Need a sub < 2 weeks before class starts, ONLY the class you need a sub for will be open to other coaches to claim with a note 'Substitute Needed'. 
    • Need to release the entire program < 2 weeks before class starts, you will need to request a sub for each individual class. The system will not know that you are releasing all the classes since it's < 2 weeks out.

Please reach out to us at if you have any questions.

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