Welcome! We understand life happens, and if you need to request a substitute for a class please follow the steps below.
Log in to your coach's dashboard.
1)Under 'Upcoming’, locate the class you need a sub for.
2)Click on 'More' and there will be a drop-down menu.
3)Click on 'Request substitute'.
4)Select a reason for requesting a substitute.
5) Select 'Request substitute' to submit your request.
- The class will no longer be under your 'Upcoming Classes' tab.
- You will no longer see the class on your calendar.
Please keep in mind the Scheduler guidelines below. According to the guidelines, you may need to repeat steps 2-4 for each class within the program that you wish to release.
- Need a sub > 2 weeks before the first class starts, the whole program becomes open to any of the coaches that are eligible.
- Need a sub < 2 weeks before class starts, ONLY the class you need a sub for will be open to other coaches to claim with a note 'Substitute Needed'.
- Need to release the entire program < 2 weeks before class starts, you will need to request a sub for each individual class. The system will not know that you are releasing all the classes since it's < 2 weeks out.
Please reach out to us at firstname.lastname@example.org if you have any questions.